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Bank Customer Service with Norwegian / German, Dublin 1 (€28.000+)
Location Dublin City Centre
Payment €28k -€32K
Category Banking / Insurance.
Terms Permanent, Full-time
Last updated 06/05/2008
Contact Ciara Barton
Great opportunity for native German / Norwegian / French speaker to further develop his/her career within financial service in the leading international bank.

Key responsibilities:
• Receive customer's investigation queries and solve them in a professional manner or pass to relevant departments
• Investigate and cooperate with other company's departments
• Track all workflow in the special internal system
• Coordinate and control special cash transactions
• Develop excellent relationships with customers
• Regular review of customers accounts and payments
• Identify possible areas of improvements

Key requirements:
• Fluent English and German language
• Min. of 1 year previous experience in financial area or customer service
• Excellent Client Service skills including communication, telephone manner and "can-do" approach
• Problem solving and analytical skills
• Enthusiastic team player

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