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Experienced Insurance Customer Service Agents
Our client one of Europes leading insurance firms are currently looking for Customer Service Agents

Candidates must have experience within the insurance industry

Please note there are 4 available positions

24,000k + bonus pro rata 6 month contracts - 33hr week with flexible hours

Qualifications Required:
• 2 honours in Higher Level subjects in the Leaving Certificate or equivalent.
A number of vacancies ( 6 month contracts ) have arisen for Customer Services Representatives within the Customer Services Unit in the Consumer Division in Pembroke Road , applications are sought from suitably qualified individuals.

Key duties:
• Strong contribution to the attainment
• Working as part of a team focused on the achievement of customer satisfaction.
• Resolution of customer queries and processing of complex underwriting cases.

Ideally, the successful candidate should possess the following characteristics:
• Excellent communication and interpersonal skills, with a particular requirement for high quality telephony skills.
• The ability to work within a team environment focused on the achievement of both individual and team goals.
• A thorough and detailed knowledge of all Personal Insurance products, acceptance criteria, pricing and covers.
• An innovative approach to your daily work, training and problem solving.
• An enthusiastic and flexible approach to the job that includes the ability to self-motivate.
• A high level of IT and keyboard skills.
• Previous Underwriting experience is an advantage

All interested applicants should call Katie on 00353 1 6472100 or mail in their CVs

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