Part time night shift positions 11pm to 8am Fri and Sat
The Role:

Call handling Agent

Overview of role:

The position involves answering inbound calls from distressed members of the public and transferring the call to the appropriate department. This position will be for a one year contract and shift time will be from 11pm to 8am Friday and Sat. We are looking for applicants with a mature attitude and at least 3 years previous experience dealing with the public.

Successful applicants will be part of a new team of 10 agents who will all report to a teamleader.

Key Objectives:

* Answer all calls in a professional manner.
* Transfer customers to appropriate departments
* Capture and record all customer data.
* Adhere to trained procedures at all time

We provide:

* Part time positions
* Full paid training
* Salary €11200 basic
* 12.5% bonus
* Set night shifts
* Convenient City Centre location

Hours of work:
Part Time Fri and Sat 11pm to 8am

If you are:

* looking to change positions
* returning to work after a break
* looking for part time work while studying

Capita have the position for you. We have an award winning call centre and training programme as well as offering a benefits package & bonus scheme second to none.

APPLY NOW with current CV & cover letter.






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